Shipping

We have just moved from the UK to Australia! But don’t worry there’s still worldwide shipping.

Due to being new to Australia shipping time may not be accurate, however I can estimate that domestic orders can take 1-2 weeks and international orders 1-4 weeks estimated.

Orders are sent standard delivery. However please contact me via email or DM if you need express shipping as I can arrange this for you BEFORE ordering

If you miss your delivery or do not collect from customs or have the wrong address etc, the package will most likely be returned to me. If this happens please contact me via email or DM for information.

what to do if your parcel is missing:

step 1: check tracking

step 2: check your local customs/post office/neighbours etc

Step 3: if no results from step 2 please contact me with your address and order number!

step 4: I will take it from there depending on the email! I will most likely contact the delivery service myself! From there a refund may be given a solution or a case may be opened with the postage service! However this all depends on your situation.

if you've given the wrong address:

Orders are more than likely packages almost immediately after purchase! So please email me IMMEDIATELY after purchase. However I will copy the address given exactly. If the item gets sent off to the wrong address that is out of my hands, however I will try to contact the delivery service to see if there's anything I can do!

If your item has been returned:

if your item has been returned due to the item not being claimed/collected/ refused delivery/wrong address etc on the customers end, a full refund will NOT be given! This is due to the fact that the issue is not on my end or the posts fault!